Return instructions:
Please email service@trendychair.com and include your original order number, what product(s) you are returning, and your name. Or call us at (800) 930-5707. We will give you an RMA number and a return address. Wrap the package carefully. All returned products must be in original condition and packaging; otherwise, additional charges may be applied. Return the product using your preferred shipping method to the address you are provided. This may be our main office or to a distribution center. Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit. Please Note: unless the return or exchange is due to an error on our part, we cannot refund shipping and handling charges. We will issue a credit to the credit card used for the original purchase  minus a 14% restocking fee..

What If My Order Arrives Damaged?
Our products are well-packaged to withstand damage during shipping. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, please notify us. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.